Privacy Policy

Last updated: 29 June 2026

At Maid in Hawke's Bay, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.

Information We Collect

When you use our website or contact us, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Property address (where relevant)

  • Details you provide through our contact or quote request forms

  • Any other information you choose to share with us

How We Use Your Information

We use your information to:

  • Respond to enquiries and quote requests

  • Arrange and provide our cleaning services

  • Communicate with you about bookings

  • Improve our website and customer experience

  • Meet our legal and business obligations

We will never sell your personal information to third parties.

Cookies

Our website is hosted on Squarespace, which uses cookies to help the website function correctly and improve your browsing experience.

Cookies may be used to:

  • Ensure the website works properly

  • Remember your preferences

  • Analyse website traffic and performance

  • Improve our website and services

You can choose to disable cookies through your web browser settings, although some parts of the website may not function as intended.

Third-Party Services

We may use trusted third-party services, including Squarespace and website analytics tools, to help operate our website and understand how visitors use it. These providers may collect limited technical information in accordance with their own privacy policies.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Your Rights

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate. To do so, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Maid in Hawke's Bay
📧 maidinhb25@gmail.com
🌐 maidinhb.co.nz